TABLE OF CONTENTS

Where do I enter the CCA code for the party holding the goods?

For an import consignment, enter the CCA code into the Delivery Premises field under the Shipment tab.

For an export consignment, enter it into the Close-off Premises field.


Normally a CCA code is not required for Sea FCL cargo, it is sufficient to state the port of discharge (import) or port of loading (export).

A CCA code is required for air freight and it is usually required for Sea LCL cargo unless the container is being unloaded on the port.


How can I ensure that Customs fees for GST, Entry Fee, Duty, Levies are charged to the clients deferred account?

Provided that Auto-Payment is ticked on the Declaration Sign-off screen, then this will happen automatically.

The Customs system will automatically charge the clients account when they have one.

If not, then charges will be applied to the brokers deferred account if they have one.

If not, then charges will be need to be paid in cash.


The only exception to this is when the invoice terms are DDP.  In this case charges will not be applied to the clients account. Rather the brokers account will be charged (or a cash payment will be required when the broker has no account).


How to have MPI fees be charged to the clients account?

Under the TSW Client record for the importer, enter the clients MPI account number into the Account Number field.

Once this has been done, any new declarations created for that importer will apply their account number.


Alternatively the MPI account number (MAC) can be added or changed under 'Additional Information' from the Declaration Sign-off screen.


For Sea FCL cargo, where do I enter the ATF code for the container unpack facility?

Enter this ATF code into the Unpack Facility field under the Package details along with the container number (Packages tab)


How do I enter container declaration questions for SEA FCL containers?

This is completed in two steps.

First for each container entered under Packages, you must state Clean or Unclean (to answer the first question).

Second, from the Declaration Sign-off screen:

- Tick the field to confirm the container cleanliness

- Select an option for Packaging that relates to wood packaging (answers the remaining questions).


How do I enter codes such as NBF, NOZ or details such as Intended Use?

There are generally two different ways.  


Option 1 - Enter as Additional Information

In most cases you can enter these details as Additional Information from Declaration Sign-off.

From the Additional Info screen, select EXM - Exemption code, then select the appropriate code such as NBF.


The system will then apply the NBF to all the lines with the applicable tariff codes.


For Intended Use instead select 'IPS - Intended Purpose/Use' then in the next field select the appropriate code (e.g. HC for Human Consumption).



Option 2 - Enter as Qualifiers

There is also facility to state codes against particular lines and in some cases this is necessary (for instance to state that a product contains beef).


To do this either a Generic Code or a Product for the TSW Client can be created and qualifiers can be stated against this.


The image below shows an example of an generic code and use of the option to Add a qualifier to indicate a beef product.


To apply a Generic Code to the consignment product line, enter the code into the Secondary Code field.  So using the example below 'SOUP MIX' would be entered as the Secondary Code.


Similarly to apply a Product for the TSW Client, enter the product code into either the Product or Secondary Code fields.




Where do I setup the Customs client code and MPI account number for my organisation?

This can be done from Settings - Service Providers - EDI / API


Customs client code:

Select 'Trade Single Window' as the party name and enter your client code into the ID Code field.  Then click Add.


MPI account number:

Party name: Select 'Trade Single Window' 

ID Code: Enter your MPI Account Number (format should be 5 digits followed by double zero).

Module: Select Quarantine

Then click Add.


What document/file types can be attached to a declaration?

  • .pdf document
  • .csv file
  • .tiff image
  • .gif image
  • .png image
  • .jpeg image
  • .xlsx spreadsheet   
  • .docx document


How do I do Temporary Import Entries?

This can be done by setting the type as Temporary and set Nature as something appropriate from the drop down




The SPL (Split Shipment) other information code can be added in the 'Additional Information' section of the Declaration Sign-off. However, there is no provision for including the Split Shipment Number in the other information code. Therefore, you should enter the Split Shipment Number in the 'Amendment Reason / Comment' field of the sign-off.